Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We must follow the duties and privacy practices described in this notice and give you a copy of […]
Our Uses and Disclosures
How do we typically use or share your health information? We typically use or share your health information in the following ways. Treat you We can use your health information and share it with other professionals who are treating you. Example: A doctor treating you for an injury asks another doctor about your overall health […]
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the […]
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. Get an electronic or paper copy of your medical record You can ask to see or get an electronic or paper copy of your medical record and other health information we […]
Order Creation Complete
Order Creation Complete Thank you Please proceed to Step 4
Document Upload
On the bottom right of the browser, you will find 4 buttons. Click on the DOCUMENTS button. A copy of the patient’s insurance card must be uploaded along with the order. If the patient is a dependent, a photo ID of the insured must be uploaded here as well. Once the required documents are uploaded, […]
Test/Panel Selection
Select the PANEL from the right side of the webpage. If only specific tests are being selected, click on the + to access the dropdown of tests. Once a test or panel is selected, the Collection Information box will appear. Please enter the COLLECTION DATE and select the SPECIMEN SOURCE from the dropdown if applicable. […]
ICD Code
Select at least one ICD-10 CODE from the ICD Code dropdown. Recommended ICD-10 codes can be found on our Syndromic Menu
Dependent Insured Patient
Select the PRIMARY INSURANCE from the dropdown. If the patient is a dependent, select the relationship of the patient to the insured person in the PRIMARY RELATIONSHIP TO INSURED dropdown. The highlighted patient information will need to be manually input. Enter PRIMARY INSURANCE POLICY NUMBER as matching the insurance card. (If the patient has a […]
Self Insured Patient
Select the PRIMARY INSURANCE from the dropdown. If the patient is self insured, select Self in the PRIMARY RELATIONSHIP TO INSURED dropdown. Patient information will automatically populate. Enter PRIMARY INSURANCE POLICY NUMBER as matching the insurance card. (If the patient has a secondary insurance, follow the same steps under Secondary Insurance) If the patient is […]
