Document Upload

On the bottom right of the browser, you will find 4 buttons.  Click on the DOCUMENTS button. A copy of the patient’s insurance card must be uploaded along with the order. If the patient is a dependent, a photo ID of the insured must be uploaded here as well. Once the required documents are uploaded, […]

Test/Panel Selection

Select the PANEL from the right side of the webpage.  If only specific tests are being selected, click on the + to access the dropdown of tests. Once a test or panel is selected, the Collection Information box will appear.  Please enter the COLLECTION DATE and select the SPECIMEN SOURCE from the dropdown if applicable. […]

ICD Code

Select at least one ICD-10 CODE from the ICD Code dropdown.  Recommended ICD-10 codes can be found on our Syndromic Menu

Dependent Insured Patient

Select the PRIMARY INSURANCE from the dropdown. If the patient is a dependent, select the relationship of the patient to the insured person in the PRIMARY RELATIONSHIP TO INSURED dropdown. The highlighted patient information will need to be manually input. Enter PRIMARY INSURANCE POLICY NUMBER as matching the insurance card. (If the patient has a […]

Self Insured Patient

Select the PRIMARY INSURANCE from the dropdown. If the patient is self insured, select Self in the PRIMARY RELATIONSHIP TO INSURED dropdown. Patient information will automatically populate. Enter PRIMARY INSURANCE POLICY NUMBER as matching the insurance card. (If the patient has a secondary insurance, follow the same steps under Secondary Insurance) If the patient is […]

New or Existing Patient

New or Existing Patient Existing Patient If an EXISTING PATIENT, select the patient from the dropdown.  (If update is needed, click the pencil icon next to the patient name field)  Skip next 3 steps New Patient If this is a NEW PATIENT, click the + button and follow next 3 steps.

Site Information

Site Information Choose the CLIENT SITE (if multiple sites are available) Choose the ORDERING PHYSISICIAN Select the CONTACT (if multiple contacts are available)